Shipping Policy

Effective Date: 1/1/2023

At SkarduApp, we strive to ensure timely and secure delivery of your orders. However, due to the remote location of Gilgit-Baltistan and the extreme north of Pakistan, shipping times may vary. This Shipping Policy outlines the expected delivery timelines, shipping charges, and other details to help you understand the process.

1. Delivery Timeframe

• Orders are typically delivered within 2-7 business days, depending on your location and the nature of the product.

• For orders shipping from the extreme north of Pakistan, delivery times may exceed 7 days due to logistical challenges, weather conditions, or other unforeseen circumstances.

2. Shipping Charges

• Shipping charges will be calculated at checkout based on the weight, size, and destination of the order.

• In some cases, promotional offers may include free shipping. These offers will be clearly stated at the time of purchase.

3. Order Processing

• Orders are processed within 1-2 business days after confirmation.

• You will receive a confirmation email with tracking details once your order is shipped.

4. Delivery Areas

• We deliver to most major cities and towns across Pakistan.

• For remote or hard-to-reach areas, delivery may take additional time or may require coordination with our logistics partners.

5. Delays and Exceptions

• While we make every effort to meet delivery timelines, delays may occur due to:

• Adverse weather conditions.

• Road blockages or natural events in mountainous regions.

• Limited availability of transportation services in remote areas.

• In such cases, we will keep you informed and provide updates on the status of your order.

6. Packaging and Handling

• All products are carefully packaged to ensure they arrive in perfect condition.

• For fragile or perishable items, additional protective measures are taken during shipping.

7. Customer Responsibility

• Please ensure that the shipping address provided is accurate and complete.

• If delivery is delayed or unsuccessful due to an incorrect address, additional charges may apply for re-shipping.

8. Contact for Shipping Inquiries

If you have any questions or concerns about shipping, feel free to reach out to us:

• Website: skarduapp.com/contacts

• Email: info@skarduapp.com

Thank you for your patience and understanding as we deliver the heart of the mountains to your doorstep!