Cancellation Policy

Effective Date: 1/1/2023

At SkarduApp, we strive to provide a seamless shopping experience. We understand that situations may arise where you need to cancel an order. This Cancellation Policy outlines the conditions and process for canceling an order.

1. Order Cancellation by Customers

• Customers may cancel their orders before the product is shipped. Once the product is shipped, cancellation requests will no longer be accepted.

• To cancel an order, contact us immediately via email at info@skarduapp.com or through our contact form at skarduapp.com/contacts.

• Cancellation requests must include the order number and reason for cancellation.

2. Order Cancellation by SkarduApp

SkarduApp reserves the right to cancel an order under the following circumstances:

• If the product is out of stock or unavailable.

• If there are inaccuracies or errors in product pricing or descriptions.

• If payment is not successfully processed or verified.

• If the order is flagged for potential fraud or misuse.

In such cases, customers will be notified promptly, and any payment made will be refunded in full.

3. Refund for Canceled Orders

• For successfully canceled orders, any payment made will be refunded via the original payment method within 7-10 business days.

• If the order was canceled after partial processing, any deductions for administrative or processing fees will be communicated to the customer.

4. Exceptions

Certain orders may not be eligible for cancellation, including but not limited to:

• Orders containing customized or personalized products.

• Perishable goods such as fresh or organic foods once processing has begun.

• Items marked as non-cancelable during the purchase process.

5. Contact for Cancellations

To initiate a cancellation request or inquire about your order, please reach out to us:

• Website: skarduapp.com/contacts

• Email: info@skarduapp.com

We are here to assist you and ensure a smooth process for your requests.

Thank you for choosing SkarduApp!