Refund Policy

Effective Date: 1/1/2023

At SkarduApp, we aim to ensure customer satisfaction by providing high-quality, authentic products. However, we understand that there may be instances where refunds are necessary. This Refund Policy outlines the conditions and process for requesting a refund. Please note that the refund policy may vary based on the type of product or service purchased.

1. General Refund Conditions

• Refunds are only applicable to eligible products as specified in the product description or terms at the time of purchase.

• To be eligible for a refund, the request must be submitted within the specified refund window (e.g., 7 days from the delivery date, unless stated otherwise).

• The product must be unused, in its original packaging, and in the same condition as delivered.

2. Non-Refundable Products

Refunds may not be provided for the following:

• Perishable items such as fresh or organic foods.

• Customized or personalized products.

• Items marked as non-refundable at the time of purchase.

3. Refund Process

To request a refund, follow these steps:

1. Contact our support team via email at info@skarduapp.com or through the contact form at skarduapp.com/contacts.

2. Provide your order details, including the order number and reason for the refund request.

3. Once your request is reviewed and approved, you will receive further instructions for returning the product, if applicable.

4. Refund Methods

• Approved refunds will be processed using the original payment method within 7-10 business days.

• Any associated shipping costs are non-refundable unless the refund is due to an error or defect in the product.

5. Variations in Refund Policy

Please note that the refund policy may vary depending on:

• The nature of the product or service.

• Specific terms and conditions mentioned during the purchase process.

• Seller-specific refund policies for items sold through their store on SkarduApp.

6. Contact for Refunds

If you have any questions or need assistance with a refund request, please contact us at:

• Website: skarduapp.com/contacts

• Email: info@skarduapp.com

We are committed to resolving your concerns promptly and ensuring a satisfactory shopping experience.